Faces of FCSS Kim
Kim Hartel,
Program Coordinator,
Senior Connections
Role
Information & Referral
- Providing one-on-one assistance with government forms for senior benefits, disability, housing applications among other requests for supports.
- Increase awareness of scams aimed at seniors, via phones, computers, and/or face to face door soliciting.
- Support seniors and/or increase awareness on elder abuse.
- Connecting seniors and referring them to resources and activities, resulting in having an increased community experience, feeling confident and valued.
Companionship
- Meeting seniors where they are at in community at recreational activities, luncheons, coffee times, presentations for seniors, or faith based activities, and/or in their homes.
- Provide support and/or transportation to medical, dental, eye appointments.
How has your life experiences helped in your role?
My life experiences have given me opportunities that lead me through doors where I get to know many people from diverse backgrounds. Each one unique. Developing in me the confidence to help others with problem-solving, enabling them to better navigate challenges and increasing their resilience while connecting with others. I am thankful for the life experiences that I have graciously encountered along my journey.

Why did you get involved in this work?
My long-term career goal has always been to help make a difference in others lives. Senior Connections was a surprising yet so rewarding step along my journey of human service work and giving back to my community. What a privilege it is to serve seniors in Lloydminster and the friendships that have developed over the many years.
What have you learned in your role?
What I have learned in my role with Senior Connections is the greater magnitude of service. As I earn the right to walk with individual seniors seeking information and assistance to their needs and requests, I have been welcomed to participate within the greater senior community of Lloydminster. Such a joy and blessing!
Faces of FCSS
If you want to be featured, or have someone you think should be featured, as a Face of FCSS, contact: communications@fcssaa.org
FCSSAA
The Family and Community Support Services Association of Alberta (FCSSAA) was founded in 1981, as a member-driven organization dedicated to bringing Family and Community Support Services (FCSS) programs from across the province together. We provide the platform for our member programs to connect and collaborate, so they can maximize resources and speak with an informed, credible, unified voice to all stakeholders.

